PlayCricket Learn FAQs

• Do I need an account to access learning?

  Yes. You’ll need a CricketPlus account to access PlayCricket Learn.

  Your account tracks enrolments, progress, certifications and learning history.

  PlayCricket Learn

   

• I have a face‑to‑face session booked – will it still go ahead?

  Yes. All face‑to‑face sessions will run as scheduled.

  Attendance will be recorded in PlayCricket Learn after completion.

• How do I find and sign up for local face‑to‑face courses or workshops?

  Face‑to‑face courses are available to enrol in through PlayCricket Learn

  Courses shown are based on your role and location.

• Where can I access my learning history or accreditation certificates?

  Your learning history and certificates are available in PlayCricket Learn once you log in.

  This includes current and past accreditations.

  Should you have any questions regarding your history, please contact playcricket@cricket.com.au

• I was part‑way through my learning – what happens now?

  Completed modules and sessions will appear in PlayCricket Learn.

  Partially completed online modules between 10th December 2025 and the 9th of March 2026 will need to be restarted.

• I can’t find the online learning I need for my accreditation

  Confirm you are in the PlayCricket Learn platform.

  Check your profile role (Coach or Umpire) is set correctly.

  If learning is still missing, email playcricket@cricket.com.au

• I need to re‑accredit as an umpire – what do I do?

  Re‑accreditation learning is available in PlayCricket Learn.

  Log in and follow the prompts for your accreditation.

• I want to become a qualified coach or umpire. What do I do?

  Contact your local club, association, or State/Territory staff member.

  If you’re unsure who to contact, email playcricket@cricket.com.au

• Do I need a new account if I’m both a coach and an umpire?

  No. One CricketPlus account can support multiple roles.

• I changed my profile on CricketPlus but can't see the changes. Why not?

  When you update your profile on CricketPlus, you'll need to log out of PlayCricket Learn and log back in to see the changes.
  
  To learn more about CricketPlus, please visit the CricketPlus FAQ page here