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Recruit and Manage Volunteers

Club Admin

Build a Stronger Club Through Better Volunteer Management

Behind every successful cricket club is a team of dedicated volunteers. Every one of them matters.

The Volunteer Management Framework is a powerful and easy-to-use tool designed to help cricket organisations at every level: State, Association, and Club. It provides clear guidance on how to recruit, retain, and support volunteers more effectively.
Whether you're just getting started or ready to improve your volunteer program, this framework helps you:

  • Evaluate what’s working and what’s not

  • Identify areas for improvement

  • Implement practical, proven strategies tailored to your club’s needs

No matter your club’s size or how many volunteers you have, this framework is flexible enough to suit your situation and support your growth.

At its core, the framework focuses on two essential goals:

  1. Recruiting new volunteers

  2. Retaining the ones you already have

Both goals must work together to create a strong and lasting volunteer culture. When clubs invest in their people, volunteers are more likely to stay motivated and engaged.

Download Volunteer Management Framework

The 7 Cycles of Volunteer Management

  • Recruiting the right people into the right roles at your Club or Association is vital. This can include identifying tasks and roles, the time and number of volunteers required, who does the task and role now, and when will it finish.

    Read More on Recruitment

  • The process of promoting the tasks to be completed, attracting volunteers to do the tasks, screening a volunteer’s suitability to perform the task, selecting and appointing volunteers to roles.

    Read More on Place

  • The process of welcoming volunteers to the Club or Association, informing volunteers of Club or Association policies and procedures, and establishing preferred communication methods.

    Read More on Induct

  • Educating volunteers on specific information for the role, and additional learning and development opportunities to enhance knowledge and skills.

    Read More on Training

  • The process of monitoring and providing feedback to the volunteer on performance in achieving the tasks.

    Read More on Supervising

Roles & Responsibilities

See the key responsibilities volunteers can take on and how they can support your club

Roles and Responsibilities

Put the Framework into Action at Your Club

Looking for more support?

Visit the Volunteer Resource Hub for templates, tips and support from the Australian Sports Commission

Visit AIS Volunteer Resource Hub

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